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Cut response times from hours to seconds, cover after-hours enquiries, and serve more customers without hiring more staff. August 7, 2026 | For many Nigerian businesses, WhatsApp customer support still depends on whoever is awake, whoever is online, and whoever remembers to reply. That is a weak system. WhatsApp customer support automation changes the equation…
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August 25, 2026. A company founded by former Google Africa executive Max (Bunmi) Banjo has been acquired by Birthright Ventures, the enterprise-building arm of the Birthright Project. The acquisition brings Remote Deputy, a provider of remote operational and administrative support, under the Birthright umbrella, where it will now operate as part of the DearHelpdesk initiative.…
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Why Nigerian street food deserves the hype Nigerian street food is one of the most underrated cuisines in the world — bold, smoky, spicy and built on decades of craft. The best meals in Nigeria are often served from a roadside grill or a plastic bowl, not a restaurant. Here are the dishes you cannot…
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What to expect in Lagos Lagos is Nigeria’s commercial capital and one of the fastest-growing megacities on Earth — home to over 15 million people, a creative scene that never sleeps, and an energy that hits you the moment you land. It can be loud, chaotic and overwhelming, and it can also be the most…
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What is Afrobeats — and how is it different from Afrobeat? This distinction matters more than people realise. Afrobeats (with an “s”) is the modern, pop-driven sound that dominates global charts today — think Wizkid, Burna Boy, Davido, Tems, Rema and Ayra Starr. Afrobeat (no “s”) is the politically charged, jazz-and-funk fusion pioneered by Fela…
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Why Nigerian fashion is having its moment Nigerian fashion is no longer a niche story — it is a global movement. In the last five years, designers born in Lagos, Abuja and across the diaspora have dressed Grammy winners, shown at Paris Fashion Week, and built labels with waiting lists on three continents. The driving…
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What “I Am, I Be” Means Identity is not something you inherit fully formed. In Nigeria, it is something you build. The phrase “I Am, I Be” captures this idea. It is not a boast. It is a declaration of presence. The title comes from a De La Soul album of the same name. It…
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A Quiet Revolution in Lagos Something remarkable is happening in Nigerian technology. The country is no longer just a consumer of software. It has become a builder of it. This shift started in Lagos. It started quietly. A few founders saw a problem and decided to solve it. Their solutions now power payments across an…
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Ankara Is the Most Versatile Fabric You Own Ankara is bold, colourful, and unmistakably African. It is also far more flexible than most people realise. You can wear it to work, to a wedding, or on a casual Saturday. The secret is knowing how to balance it. Ankara carries strong patterns. The rest of your…
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The First African Nobel Laureate in Literature Wole Soyinka did something no African writer had done before. In 1986, he won the Nobel Prize in Literature. It was a first for the continent. But Soyinka is far more than a single award. He is a playwright, a poet, an activist, and a conscience. His life…